Mr Usta: Home Services Platform

• Director Sales & Operations
• Reporting to CEO & Board of Directors.
  Managing Company P&L and building Strategic Partnerships.
  Creating the Mr Usta on-road Vehicle Fleet
  Managing Sales, Operations and CRM Teams
• Head Of Business Development
  – To build new business verticals with Majid Al Futtaim brands namely Carrefour and Crate & Barrel
  – To increase and improve company Cash Flow.
  – To reduce net debt.
  – To manage Key Accounts.
  KRA Partnerships:
  – To build new exclusive marketing partnerships with Key Accounts.

Zomato: India’s F&B Delivery E-Commerce Unicorn.

Team Leader – Operations & Client Success

Project Given:
1) To bring onboard new Restaurants on Zomato’s Online Ordering (O2) Platform.
2) To set up & execute Zomato’s O2 Tech & last-mile delivery operations in Dubai, Abu Dhabi & Sharjah.
3) To achieve a leadership position in the Online F&B ordering UAE Market.
4) To manage a team of 15 sales & ops executives.

Achievements:
Successfully set up Zomato O2 ops and last-mile delivery in Dubai & Abu Dhabi by onboarding
more than 1800 restaurants. Achieved a leadership position in the UAE after 10 months of Operations.

BookMyShow: Asia’s Largest Entertainment Ticketing E-Commerce Portal.

Project Given:
1) To increase BookMyShow’s PR exposure and promote new spokespersons.
2) To set up the company’s CSR initiative BookASmile.
3) To take on special administrative projects to increase employee productivity & participation,

Achievements:
1) Tripled media coverage for BookMyShow in FY15 YoY. Promoted spokespersons from the company.
2) Set up & re-branded BookMyShow’s in-house charity initiative BookASmile.
3) Introduced Internal newsletter as an engaging comic strip. Set up Employee Debit Card System and Employee Lunch Program.